Total Delivery Time = Processing Time + Shipping Time
Processing Time
The processing time is 7-25 days for Prom, Evening, Homecoming & Special Occasion Dresses, and 8-28 days for Wedding Dresses.
If your order contains multiple items, they will be shipped together. Therefore, the total processing/tailoring time will depend on the product with the longest processing/tailoring time.
Shipping Time & Cost
It takes about 5-8 working days for the package travel from our factories to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT, Fedex, etc) standard and the shipping method you have chosen.
We will send you an email once your order has been dispatched, containing details on how to track your order online.
We are not liable for any delays and/or failures in delivery if we cannot gain access to the delivery address or under any other circumstances beyond our reasonable control.
The dress is as beautiful in person as it is in the picture. We received it a week later than expected but it turned out to be a perfect fit and we received great customer service from the Customer Support group. We ordered it on March 20th and received it on April 9th. We had express shipping too. When we placed the order we used the live chat and found it to be a great support for all of our questions. The dress is heavier than expected because the material is thick and extremely good quality. The lace is soft and gorgeous, and the netting under the lace is not itchy like a lot of netting. I plan on definitely ordering again in the future.
The length and fit were good however the smallest size it came in was a 4. Im usually a 2 in dresses so I did have it altered at the chest and waist. Overall a great purchase and I would suggest anyone considering it to get it.
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